מדיניות פרטיות — מפתח

Privacy Policy — Mafteach

Last updated: 2026-10-15

Mafteach ("we") is a website that helps people find rentals in Israel and connects renters with property owners and agents. This page explains, in plain words, what information we collect, why, who sees it, and what you can do about it.

1. Who we are

Mafteach is the party responsible for your information (the "database controller" under Israel's Protection of Privacy Law).

Contact for any privacy question or request: mafteach@mail.grokbot.com

2. What we collect

• Account details: your name and your phone number or email address.
• Profile: occupation and a short bio, if you choose to add them.
• Listings: details and photos of properties you publish (owners and agents).
• Viewings and applications: viewing bookings you make or receive, and rental applications you send or receive.
• Messages: chats you send to other users inside Mafteach.
• Usage and technical data: pages you visit, buttons you click, device and browser type, approximate location from your IP address, and error reports when something breaks.

3. Do you have to give us this information?

No law requires you to give us any of it. It's your choice. But we need your name and a phone number or email to open an account, and without them you can't sign up, book viewings, apply or chat. Your occupation and bio are optional. If you leave them out, owners and agents will have less information when they look at your application.

4. Why we use it

• To run your account and sign you in.
• To show listings and connect renters with owners and agents (bookings, applications, chat).
• To send you messages about your account and activity (for example, booking confirmations).
• To keep the service safe, prevent fraud and abuse, and handle reports.
• To understand how people use Mafteach so we can improve it (product analytics).
• To find and fix errors.
• To meet legal requirements.

We don't sell your information. We don't use it for advertising, and we don't send marketing messages unless you've agreed to receive them.

5. Who sees your information

• Other users, as part of how the service works: when you apply for or book a viewing of a listing, the owner or agent sees your name, contact details, profile and application. When you publish a listing, it's public. People in a chat can see the messages in it.
• Service providers who work for us, only to run the service:
  • Vercel: website hosting (USA)
  • Neon: database (servers in the USA, AWS us-east-2)
  • PostHog: product analytics (servers in the USA)
  • Sentry: error tracking (servers in the USA)
  • Resend: sending email (USA)
• Authorities, if the law or a court order requires it.

6. Storage outside Israel

Our providers store and process information on servers outside Israel, including in the United States. We use providers that commit by contract to protect the information and use it only to provide their service to us.

7. Cookies and analytics

We use cookies and similar browser storage that the site needs to work (for example, to keep you signed in). We also use PostHog to measure how the site is used. We don't use session recording. We remove the query part of page addresses before sending them, and we don't use advertising or cross-site tracking cookies. Analytics only runs if you agree to it, and you can change your choice at any time via "Cookie settings" at the bottom of the page. What you type, your messages and phone numbers are hidden from these tools. Sentry collects technical details only when an error happens.

8. How long we keep information

We keep your information while your account is open. If you delete your account, we delete or anonymize your information within 30 days. We may keep some of it longer where the law requires it, or to handle a dispute or abuse. Backups are deleted within 30 days. Product analytics data is kept for up to 12 months and error reports for up to 90 days.

9. Your rights

• See your information: you can ask to see the personal information we hold about you.
• Correct or delete it: if anything is wrong, incomplete, unclear or out of date, you can ask us to fix it or delete it.
• Delete your account: you can ask us to delete your account and information at any time.
• Withdraw consent: where we rely on your consent (for example, for analytics or marketing), you can withdraw it at any time.

Send requests to mafteach@mail.grokbot.com. We'll answer within 30 days. If you're not satisfied, you can complain to the Israeli Privacy Protection Authority (gov.il/privacy).

10. Security

We use reasonable measures to protect your information, such as encrypted connections and restricted access. No system is completely secure, so please use a strong password and let us know about anything suspicious.

11. Age

Mafteach is meant for people aged 18 and over.

12. Changes

If we make a significant change to this policy, we'll update the date at the top and let you know on the site or by email.